For a high-energy kick-off, David sets the stage for profound learning and connecting. With keen observations and thought-provoking questions and an irreverent and entertaining delivery, David provides the context and mindset to challenge assumptions and provides an exciting new filter for the information and connections to come.


As a powerful closer, David Avrin reinforces the learning and value received by conference participants while challenging them to forgo ingrained behaviors and think beyond the traditional business marketing mindsets. With the right mix of humor and energy to keep audiences engaged and in their seats, participants will stay to the end and leave with a smile on their face, along with a clear idea of what’s next and how to get there.

Popular Keynote Presentations:


Your Customers Are Changing! Are You?

How to Future-Proof Your Business and Win in a Remarkable New World!

(Customer Experience)

In the most competitive business environment in modern history, the winners today are often those who are remarkably easy to do business with. Being better tuned-in to the increasingly unique wants and needs of your customers and clients creates better experiences and increased loyalty. In this eye-opening, high-content and very entertaining presentation, popular Customer Experience and Marketing expert David Avrin, CSP shines a light on the profound shift in customer expectation, while showing your team everyone’s role in eliminating barriers, engaging prospects and creating Customer Experiences worth sharing.

Participants of this session will:

  • Better understand the cause and pervasiveness of the shift in customer and client behavior
  • Recognize the profound difference between customer service and customer experience… and why that matters.
  • Understand a day in the life of their customer and create alignment between their needs and our deliverables.
  • Recognize the profound impact of social media and the devastating ramifications of under-performing in the eyes of your customers.


It’s Not Who You Know, It’s Who Knows You!

How to Attract the Best Customers and Create an Army of Raving Fans


It’s a new world and the marketplace has changed. Countless choices are both nearby and online. Being great at what you do is no longer a differentiator — It is merely the entry fee. Today, winning in business is about discovering, creating and leveraging competitive advantages. In this highly entertaining, thought-provoking and actionable presentation, based on his book: Visibility Marketing, Business Marketing, and Customer Experience veteran David Avrin, CSP will show you and your team how to discover, create and promote meaningful differentiators to gain visibility and earn customers.


“To say that he was well received would be an understatement. His style, tone, demeanor and most importantly content, far exceeded our expectations. Our 15+ year members said he was the best keynote speaker we have ever had.”

-Randy H. Eller, Gift & Home Trade Assn.

“As the keynote speaker for our Branch Leadership Conference, David Avrin had our team learning and laughing out loud thought the process. If you are looking for a keynote speaker for your franchise event who will deliver a great message with humor, authenticity and engagement, David Avrin delivers!”

-Jayson Pearl, Chief Brand Officer, BrightStar Franchising, LLC


Hire David to present for your audience!

Give your group more than motivation that lasts a moment.
Give them success strategies that last a lifetime—delivered in an entertaining, powerful, and memorable way.

Bring David to your next event!